The Planting
29 April - 1 May 2016

Prepare » Frequently Asked Questions

How much are tickets?

The ticket prices for this year’s festival can be found on the Tickets page.
Please note that there is a $2.50 booking fee per ticket, and a 1.5% credit card fee charged on the transaction total.

How do I buy tickets?

Tickets can be purchased online using your Mastercard or Visa Card or Visa/Master Card Debit Card from the Tickets page.
Tickets can also be purchased over the phone by calling our office on 07 5496 1066 between 9am and 5pm AEST Monday to Thursday (open on Fridays between OCT–JAN).

How do I receive my tickets?

Upon successful completion of your purchase a confirmation email is sent to your email address with your tickets and receipt attached.

What is a Season ticket?

A Season ticket is valid for the duration of the festival (Friday night, Saturday & Sunday).

Do I need to know the day I am coming before I buy a ticket?

You will need to purchase a ticket for a specific day however you can change the day of your ticket by contacting the office on 07 5496 1066.

Are there student/pensioner discounts?

No. We aim to keep our festival tickets prices as low as possible for everyone and provide Early Bird discounts. We also have a volunteering program where people can volunteer for 5 hours per day at the festival in exchange for a festival ticket. Apply for a volunteer position

Do I need a camping ticket?

The answer for most people is yes. If you are planning on staying over night on site in any form (car, tent, motor home or caravan etc) then you will need to purchase a camping ticket.

Can I bring my campervan, motor home, caravan or camper trailer to the festival?

Yes. Please note there are no powered sites available.

Do I need to purchase a camping ticket if I have a campervan, motor home, caravan or camper trailer?

Yes, you will need to purchase camping tickets.

Are campsites allocated in the campgrounds?

No, campsites are not allocated. We operate on a first in first served basis. We have plenty of room for everyone.

What time must I vacate my site if I am camping overnight?

10am the following day. Your ticket does not allow access to the Festival precinct the morning of your departure.

Can I give my ticket away?

Yes. The name on each ticket can be changed by the purchaser. Please contact us on 07 5496 1066 to amend any ticket names.

Can I share my Weekend ticket with someone else?

No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times.

What if my name is not on my ticket?

The purchaser of the ticket must ensure that the name on each ticket is correct and photo ID will be required at the Festival Entry Gate.

Can I change the day, add camping, or sell my tickets?

Yes. At this stage we are unable to offer the facility to amend or sell your tickets online. Please contact us on 07 5496 1066 to amend your tickets.

If I cannot attend, can I get a refund?

Refunds are not made if you change your mind or you are unable to attend the event.
Tickets can be transferred and names on purchased tickets can be changed online.

What are the gate opening times?

Friday 28th April – open 12noon - close 10pm
Saturday 29th April – open 6:30am – close 8pm
Sunday 30th April – open 6:30am – close 6pm

How do I book for Workshops?

Workshops can be booked online prior to the festival.

Do my children require ID?

Generally no. We would encourage youth who have ID to bring as they may be required to show proof of age.