How much do tickets cost?

The ticket prices for this year’s festival can be found here.

How do I buy tickets?

Tickets can be purchased online using your Mastercard or Visa Card or Visa/Master Card Debit Card here. Tickets can also be purchased over the phone by calling our office on 07 5496 1066 between 9am and 5pm AEST Monday to Thursday (open on Fridays between OCT–JAN).

What is a season ticket?

A season ticket is valid for the duration of the festival (Friday night, Saturday & Sunday).

What is the difference between a day ticket and a camping ticket?

If you plan to stay over night on site in any form (car, tent, motor home or caravan. etc) then you will need to purchase a camping ticket. If you plan to leave the site after the conclusion of the programme that night, then simply purchase a day ticket.

Do I need to know the day I am coming before I buy a ticket?

You will need to purchase a ticket for a specific day, however, you can change the day of your ticket by contacting the office on 07 5496 1066 prior to your arrival at the festival.

Are there student/pensioner discounts?

There are no student or pensioner discounts, however, we aim to keep our festival ticket prices as low as possible and provide Early Bird discounts. We also have a volunteer program in exchange for a festival ticket. Apply for a volunteer position here. 

Can I bring my campervan, motor home, caravan or camper trailer to the festival?

Yes. Please note there are no powered sites available.

Do I need to purchase a camping ticket if I have a campervan, motor home, caravan or camper trailer?

Yes, you will need to purchase a camping ticket.

Are campsites allocated in the campgrounds?

No, campsites are not allocated. We operate on a first-in basis. We have plenty of room for everyone.

What time must I vacate my site if I am camping overnight?

You must leave the site by 10am the following day. Your ticket does not allow access to the Festival precinct the morning of your departure.

Can I give my ticket away?

Yes. The name on each ticket can be changed by the purchaser. Please contact us on 07 5496 1066 to amend any ticket names.

Can I share my season ticket with someone else?

No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times. All wristbands are issued to the named ticket holder after photo ID is verified.

What if my name is not on my ticket?

The purchaser of the ticket must ensure that the name on each ticket is correct and photo ID will be required at the Festival Entry Gate.

Can I change the day, add camping, or sell my tickets?

Yes. At this stage we are unable to offer the facility to amend or sell your tickets online. Please contact us on 07 5496 1066 to amend your tickets prior to arriving at the festival.

If I cannot attend, can I get a refund?

Refunds are not made if you change your mind or you are unable to attend the event.
Tickets can be sold privately, transferred and names on purchased tickets can be changed online. If you require assistance, please contact us on 07 5496 1066.

What are the gate opening times?

Friday 3rd May – open 11am — close 9pm
Saturday 4th May – open 7:30am – close 8pm
Sunday 5th May – open 7:30am – close 6pm

How do I book workshops?

Workshops can be booked online prior to the festival from here. Any remaining place can be booked onsite at The Pod.

Do my children require ID?

Generally, no. We would encourage youth who have ID to bring it as they may be required to show proof of age.

Do I need to bring a torch?

We’ve kept the street lighting to the festival precinct and out of the camping areas for the best night’s rest and to maximise stargazing opportunities. In short: this means the campgrounds will be DARK, so bring a torch to help you back to the tent. Sturdy shoes will help keep your toes and ankles in optimum dancing order.

Can I bring my pets to the festival; no one else can look after them?

We ask that you leave your pets at home unless they are accredited assistance animals. To let us know you’re bringing your Seeing Eye Dog, Mind Dog or other Assistance Animal please see our Assistant Animal application form on our website.

How do I get my online wristband refund?

Refunds of your top-up band are available online for 2 weeks after the festival at www.topup.band

I wish to apply as a retailer to have a stall, at The Planting Festival, how do I do that?

The Planting Festival is an invite only event, please email our stalls management team with a proposal of what you wish to sell stalls@woodfordia.com

How do you select retailers?

It is a difficult job selecting stalls; we receive many more applications than we can accept.

This is our selection criteria:

  1. Stallholders who have new and innovative ideas.
  2. Stallholders who offer fresh, nutritious and wholesome foods and beverages.
  3. Stallholders who make, create and produce their own wares
  4. Stallholders who follow the correct procedures with the application process.
  5. Stalls that are bright and festive, with clean presentation and interesting appearance.
  6. Quality of stock.
  7. Level of professionalism and experience.
  8. Preference given to stallholders who comply with Woodfordia Inc. policies and regulations and accept the terms and conditions to trade.

How much does it cost to have a stall at The Planting Festival?

This depends on the size and type of product you wish to provide.

What is the set period as a retailer I would need to attend?

The festival opens at 5pm on the 3/5/19 and closes at 9pm on the 5/5/19. Stallholders bump in will occur the week leading up to the 3/5/19 and all stalls are required to be set up by 9am on the 3/5/19, food stalls will be required to bump in earlier and be set up by the 2/5/19 at 3pm.

When do applications close?

The Planting Festival is an invite only event, if there is room you may contact the stalls management team at any time leading up to the festival, to see if your products are suitable and if there is any space left.

Do we need to provide tables and chairs if we are a food stall?

Yes, we ask all our food stalls to bring seating and tables; tablecloths are encouraged for both the presentation but also the ease of cleaning and making the place look fresh. We recommend 4 tables and 16 chairs each stall.

Does The Planting Festival have laundry facilities for stallholders?

Stalls that require laundry services eg: towels, tablecloths and/or kitchen towels, may have access to a laundry on site, this is still being considered. Stallholders are only permitted to bring washing machines or dryers prearranged and approved, they must be noted on your electrical and plumbing forms.

How much does it cost to have a stall at The Planting Festival?

This depends on the size and type of stall.

You list the complimentary staff tickets supplied on the application form, does this mean I get the number specified or as the stallholder do I get an extra ticket?

Sorry, no, the total number of complimentary tickets as specified on our web application is the total number you receive.

How much are staff tickets?

Staff tickets are available on line, there are no discounted ticket options.

If I buy a staff ticket and the staff member changes what do I do?

You can change the names on your tickets without incurring additional charges.

What do I do if my staff doesn’t arrive at the same time as I do and I have their tickets?

Make arrangements to meet and make sure your staff can contact you. You should email the tickets to your staff beforehand, this will make it easy.

What happens if I arrive at the festival and I have left my tickets at home?

Go to the main gate with photo ID, your tickets can be re-printed. This may take a lot of time, best to remember your tickets.

Can I purchase additional tickets at the gate?

Tickets will only be purchased online, we do not accept cash sales, if you require additional tickets, internet access and computers will be available at the main gate, please remember we do not accept cash.

When do I start and finish trading?

Patrons have access to the festival precinct from 5.00pm on the 3rd May. The festival finishes at 2am of the morning of the 5th May. The 5th May is a public holiday in Queensland. General Stallholders must be open for trade from 9am-10pm, Food stalls to open from 8am-10pm, all stallholders can trade earlier or later than these times and we encourage this.

I would like to open only for a few hours a day or want to close up early to go and dance, is this possible?

Unfortunately, NO, your stall will be part of a bigger precinct, we have found when stallholders do not open in time or close down earlier it creates a hole in the street, patrons choose not to wander down darkened roads, so keep trading during the times please, to make your area buzz.

I have another market on the 5 May 2019. Can I leave late on the 5th?

There are still patrons on site and venues operating until 2am (the morning of the 5th . You can close at 10pm and start packing but there are no vehicle movements allowed onsite until 8am.

How many people attend the festival?

There are many factors that influence attendance. For the last three years the average attendance has been 5000 over the whole week.

Can I request a specific spot?

The festival layout changes every year, we cannot guarantee you a specific position. We try to accommodate any special needs.

Is there room to park my vehicle and set up a camp behind my stall?

In most areas on site there is room to either camp or park a vehicle, make sure you show your camping and parking requirements on your stall plan and camping plan. Once your car is parked behind your stall it needs to stay there for the duration of the festival.

My tent is being erected on the 30th of April, but I arrive on the 2nd May, can I park behind my stall?

Probably not. You will not have access unless you can drive through your tent, driving thru or over someone’s floor is not an option.

I am camping behind my stall and it is really noisy can the sound be turned down?

If you choose to sleep behind your stall in the festival precinct, it may take you some time to adjust to the noise. Our Sound Engineers monitor sound at each stage and unless there are exceptional circumstances the sound levels will not be altered. You may want to bring earplugs or camp in the Stallholders camping areas.

What are the vehicle access times for deliveries?

Between 4am and 7am only, vehicle passes must be displayed to access the area.

What do I do if my delivery arrives late?

Contact the Stalls Office and depending on your location we will arrange a drop off spot outside the festival precinct, you will be able to carry or trolley your stock from this point.

What is the weather like?

The weather varies from year to year, some years conditions are ideal, others not. We have experienced cool evenings, heavy rain, storms, strong winds and high temperatures. Most of the festival is held undercover, our walkways and drainage systems continue to be improved, our patrons enjoy all the festival offers, no matter what the weather conditions are and most stallholders report increased trade when it rains.

Do I need a floor?

Make sure your stall structure is strong and sturdy; we encourage everyone to consider hiring a floor or building a floor. Make sure your stock is stored well and off the ground, some stallholders use large plastic tubs with lids to protect excessive stock. We get all seasons in one week, please be prepared.

I applied to sell handmade clothing but have just been on holiday overseas and I want to sell sarongs?

You may only sell items specified in your application unless you have written permission from the stalls coordinator to make changes. The Planting Festival support retailers who make, create and produce their own goods, we have very limited imported goods at this festival.

Can I get change for a float and are their banking facilities onsite?

The nearest banking facilities are in the township of Woodford. There is an ANZ Bank and Post Office. You will find other banks in Caboolture or Beerwah, best check with your bank, please remember it’s a weekend.

 

We do not supply change for floats, but often it is possible to make arrangements with other stallholders.

 

Mobile EFTPOS machines are able to be used within stalls.

Do you get much theft; do you supply security for my stall?

We have roaming licensed security guards and Police on site, but they are not there to guard specific stalls.

 

We have occasional instances of theft and we ask stallholders to be vigilant and report any instances of theft to either the stalls manager or patron hotline as they occur.

 

If you have valuables in your stall it is a good idea to lock them away or have someone sleep in your stall overnight. In most areas you can camp behind or near to your stall.

I forgot to get my leads tagged and tested can I get this done onsite.

Woodfordia Inc electricians are unable to provide this service at a reasonable cost, It will be a lot easier and less expensive if you get this done before you arrive.

Do all my staff, workers or volunteers need to do the “safety induction” prior to coming on site?

Yes, this is compulsory that everyone who attends the festival to set up, participate or pack down and are associated with a stall, completes this process. This way we all know and understand ‘how to keep safe at The Planting Festival’

Do my kids need wristbands?

Yes, everyone on site must wear a wristband or an ankle band with a lanyard.

What are my options for camping?

Some stall site may have enough room behind them for camping, otherwise we offer camping in the stallholder’s camp area.

Is there first aid on site during set up?

Yes, we have first aid on site during the set up and pack down, our medical Centre will be fully operational during the festival

Can I bring my pets to the festival; no one else can look after them?

We ask that you leave your pets at home unless they are accredited assistance animals. To let us know you’re bringing your Seeing Eye Dog, Mind Dog or other Assistance Animal please see our Assistant Animal application form on our website.

I have a medical condition that requires me to have electricity available to support my needs at nighttime, is there power available in the stallholders camping area?

There is no available power in the stallholders camping areas. We support everyone at The Planting Festival and will ask you to elaborate on what you need, we have areas set aside for folks who require electricity to support equipment, this is away from the stallholders camping area, however still nestled close by. When you apply please include this information in the area ‘additional notes’.